Case 1
Three years ago Diane started her own consulting business. She has been so successful that she now has several people working for her and many clients. Their consulting work included advising on how to set up corporate intranets, designing database management systems, and advising about security.
Presently she is designing a database management system for the personnel office of a medium-sized company. Diane has involved the client in the design process, informing the CEO, the director of computing, and the director of personnel about the progress of the system. It is now time to make decisions about the kind and degree of security to build into the system. Diane has described several options to the client. Because the system is going to cost more than they planned, the client has decided to opt for a less secure system. She believes the information they will be storing is extremely sensitive. It will include performance evaluations, medical records for filing insurance claims, salaries, and so forth.
With weak security, employees working on client machines may be able to figure out ways to get access to this data, not to mention the possibility of on-line access from hackers. Diane feels strongly that the system should be much more secure. She has tried to explain the risks, but the CEO, director of computing and director of personnel all agree that less security will do. What should she do? Should she refuse to build the system as they request?
Answer:
First and foremost, Dianne had years of being successful in her profession and she had been through a lot of clients with different problems and with this she already know how to deal with clients with just so concerned with the amount they are about to pay. In this case, there is a high risk for doing a system with less security knowing the content is something confidential. She should refuse doing the project because in the end she would be the one blame for the data loss and to be ethical with her work she should stand for what she think that is good for her and for her client.
Case2
Consider an HCI consultant with extensive experience in evaluating web sites and graphical user interfaces (GUI). She has just received an evaluation contract for a new accounting product made by Company A due to her prior experience with e-commerce site evaluation.
The work involves assessing the training requirements and the usability of the system. During the initial configuration of her usability laboratory she becomes aware that that software she is to evaluate contains a GUI already patented by a rival Company B, which she evaluated several weeks before. Under her contractual arrangements she is not allowed to discuss the evaluation of a product with anyone outside the contract. She therefore has an obligation to Company B not to provide information regarding their product to anyone else without their permission. She has a similar obligation to Company A. Can she continue with the evaluation? If she cannot continue with the evaluation how does she inform Company A of the patent violation? Does she have an obligation to let company B know Company A has copied their GUI?
She may state the problem that is going on on the process of doing the project but she must not state that company A has copied your interface or anything. It might be better not to state names and just state the problem. At the same time she could have asked the different companies if they could change a bit on their interfaces for some confidential reasons.
Three years ago Diane started her own consulting business. She has been so successful that she now has several people working for her and many clients. Their consulting work included advising on how to set up corporate intranets, designing database management systems, and advising about security.
Presently she is designing a database management system for the personnel office of a medium-sized company. Diane has involved the client in the design process, informing the CEO, the director of computing, and the director of personnel about the progress of the system. It is now time to make decisions about the kind and degree of security to build into the system. Diane has described several options to the client. Because the system is going to cost more than they planned, the client has decided to opt for a less secure system. She believes the information they will be storing is extremely sensitive. It will include performance evaluations, medical records for filing insurance claims, salaries, and so forth.
With weak security, employees working on client machines may be able to figure out ways to get access to this data, not to mention the possibility of on-line access from hackers. Diane feels strongly that the system should be much more secure. She has tried to explain the risks, but the CEO, director of computing and director of personnel all agree that less security will do. What should she do? Should she refuse to build the system as they request?
Answer:
First and foremost, Dianne had years of being successful in her profession and she had been through a lot of clients with different problems and with this she already know how to deal with clients with just so concerned with the amount they are about to pay. In this case, there is a high risk for doing a system with less security knowing the content is something confidential. She should refuse doing the project because in the end she would be the one blame for the data loss and to be ethical with her work she should stand for what she think that is good for her and for her client.
Case2
Consider an HCI consultant with extensive experience in evaluating web sites and graphical user interfaces (GUI). She has just received an evaluation contract for a new accounting product made by Company A due to her prior experience with e-commerce site evaluation.
The work involves assessing the training requirements and the usability of the system. During the initial configuration of her usability laboratory she becomes aware that that software she is to evaluate contains a GUI already patented by a rival Company B, which she evaluated several weeks before. Under her contractual arrangements she is not allowed to discuss the evaluation of a product with anyone outside the contract. She therefore has an obligation to Company B not to provide information regarding their product to anyone else without their permission. She has a similar obligation to Company A. Can she continue with the evaluation? If she cannot continue with the evaluation how does she inform Company A of the patent violation? Does she have an obligation to let company B know Company A has copied their GUI?
She may state the problem that is going on on the process of doing the project but she must not state that company A has copied your interface or anything. It might be better not to state names and just state the problem. At the same time she could have asked the different companies if they could change a bit on their interfaces for some confidential reasons.
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